German Customer Expert (Telecom)

  • Sofia, Bulgaria
  • Full-Time
  • On-Site

Job Description:

About the Role

On behalf of a leading international telecommunications company, we are looking for German-speaking Customer Advisors to join our growing team in Sofia. With multiple intake dates between June and August 2026, we offer flexible start dates — ideal for candidates ready to start a new chapter abroad.

Your Responsibilities

  • Handle customer inquiries in German within the telecommunications sector via phone, email, and chat
  • Resolve issues and complaints efficiently with a solution-focused approach
  • Accurately document all interactions in the CRM system
  • Contribute actively to team targets and quality standards

Your Profile

  • German native or C1/C2 level — mandatory
  • English B2 minimum
  • Strong communication skills and a customer-oriented mindset
  • Interest in or experience within the telecommunications sector is a plus
  • Open and ready to relocate to Sofia, Bulgaria

What We Offer

  • Competitive salary and performance-based bonuses
  • Full relocation package: flights, accommodation, and settling-in support
  • Paid, structured onboarding and training program
  • Private health insurance
  • Multiple intake dates available: June, July, and August 2026
  • International, multicultural work environment with real growth opportunities

Ready to explore this new career? Feel free to send us your resume in English or German; our response time is 48 hours.