German-Speaking Customer Advisor – Relocation to Romania

  • Bucharest, Romania
  • Full-Time
  • On-Site

Job Description:

Are you fluent in German and ready for a new start abroad? We are hiring German-Speaking Customer Advisors to join our on-site team in [City], Romania. This role is a great fit if you want a stable customer service job in German, a lower cost of living, and a full relocation package that covers the practical side of moving.

No prior customer service experience? No problem. We provide complete paid training.

What You'll Do

  • Support German-speaking customers from Germany, Austria and Switzerland by phone, email and chat
  • Answer questions about products, orders, accounts and billing
  • Solve customer issues quickly and in a friendly, professional way
  • Record every interaction accurately in our CRM system
  • Escalate complex cases to the right team when needed
  • Help deliver an excellent customer experience and meet quality targets

What We're Looking For

  • Fluent German (C1 level or native), written and spoken
  • Good English (B2 or higher)
  • Clear communication and a patient, customer-focused attitude
  • Basic computer skills (email, chat tools, Microsoft Office)
  • Willingness to relocate to Romania and work on-site
  • Experience in customer service, call center, sales or hospitality is a plus, not a must

Full Relocation Package

  • Paid flight ticket to Romania
  • Free temporary accommodation for the first weeks
  • Relocation bonus
  • Airport pick-up and a local buddy to help you settle in
  • Help with residence registration, bank account, phone and tax number
  • Support finding long-term housing

What We Offer

  • Competitive salary: [amount] RON/EUR net per month + language bonus
  • Performance bonuses
  • Private medical insurance
  • Meal vouchers
  • Paid training and clear career paths (Team Lead, Quality, Training roles)
  • Modern office in City center, international team

Why Romania?

Romania offers a low cost of living, fast internet, safe and lively cities, and easy travel to the rest of Europe. Many German speakers relocate here to save money, gain international experience and enjoy a great work-life balance.

How to Apply

Send your CV in English or German. Our recruitment team will contact shortlisted candidates for a short online interview and a German language check. The hiring process is quick, and we can help you plan your move right after your offer.

Apply now and start your new career as a German-Speaking Customer Advisor in Romania.